Frequently Asked Questions
Q.How does your dumpster rental service work?
A.Simple and stress-free. Choose your dumpster size and schedule delivery. We drop it off, you load it, and when you're done, call or text us. We'll haul it away at the end of your dumpster rental. If we don’t hear from you, we’ll pick it up on your scheduled last day. Delivery happens between 8am–8pm — we’ll text or call when we're on the way.
Q.What sizes of dumpsters do you offer for rental?
A.
•13-yard roll-off dumpster
• 16-yard dump trailer
• 20-yard roll-off dumpster
Each is great for home cleanouts, yard waste, remodels, and light construction.
•13-yard roll-off dumpster
• 16-yard dump trailer
• 20-yard roll-off dumpster
Each is great for home cleanouts, yard waste, remodels, and light construction.
Q.How soon can I get a dumpster?
A.Typically within 24–48 hours. Call for same-day availability — we’ll do our best to make it happen.
Q.How long can I keep the dumpster?
A.Our standard dumpster rentals are 7 or 14 days. Need more time? Extra days are just $12/day.
Q.How much space do I need for delivery?
A.A: You’ll need at least 45 feet in length (30 for the truck + trailer, 15 to roll off the bin) and about 10 feet in width — about the size of a long driveway.
Q.How much does a dumpster rental cost?
A.Dumpster rental pricing depends on the size of the dumpster, rental duration, and location. To see the sizes we offer as well as the pricing for each, visit our Dumpster category.
Q.How much can I fill the dumpster?
A.Keep all waste level with the top edge — no mounding. Think “flat like a pool table.” Overfilled bins can’t be hauled and may incur a return fee.
Q.What materials can I put in the dumpster?
A.✅ Allowed:
• Household junk
• Yard debris
• Furniture and mattresses
• Remodeling and construction debris
⚠️ Extra charge:
• Tires, TVs, batteries – $15 each
• Freezers & A/C units (with Freon) – $35 each
🚫 Not allowed:
• Hazardous waste, chemicals, oil, paint
• Large amounts of dirt, concrete, or bricks (allowed only in moderation)
• Household junk
• Yard debris
• Furniture and mattresses
• Remodeling and construction debris
⚠️ Extra charge:
• Tires, TVs, batteries – $15 each
• Freezers & A/C units (with Freon) – $35 each
🚫 Not allowed:
• Hazardous waste, chemicals, oil, paint
• Large amounts of dirt, concrete, or bricks (allowed only in moderation)
Q.What if I fill it and need more room?
A.Contact us to schedule an additional dumpster.
Q.What happens if I exceed the weight limit?
A.You’ll be charged $60 per extra ton. Loads are weighed at the dump and added to your final invoice if over the included 2-ton allowance.
Q.What happens if the dumpster area is blocked at delivery or pickup?
A.The area must be completely clear. If blocked, we’ll charge a return trip fee.
We allow 15 minutes grace on delivery. After that, a wait-time fee of $1.66/minute applies to avoid delays on other customer routes.
Q.What kind of surface can the dumpster sit on?
A.A: Pavement, concrete, gravel, or grass — anything level and solid. Driveway protection boards are available as a $30 add-on.
.
Q.Do I need to be home for delivery?
A.No. Just ensure the drop-off location is accessible and any special instructions are provided when you book.
Q.Do I need a permit?
A.Only if placing the dumpster on a public road or sidewalk. Please call your local authority to confirm. No permit is needed for most driveway placements.
Q.Can I move the dumpster once it’s placed?
A.No — once the dumpster is delivered, it must stay in place. Moving it can cause damage or make pickup unsafe.
Q.Any special requirements when placing a dumpster at my house?
A.We do require a spot at least 15' Long and 10' wide or big enough to park a pickup truck or suv.
Q.Am I responsible if the dumpster gets damaged?
A.Not for normal wear and tear. But if it’s damaged due to negligence (like using heavy equipment to load it), you may be responsible for repair or replacement.
Q.Do you require a deposit?
A.No deposit required. Just full payment before or on the day of delivery.
Q.Can I cancel my order?
A.Yes — with $30 cancellation insurance, you can cancel up to 1 hour before delivery with a full refund of the rental. Without insurance, cancellation within 48 hours will incur a $100 fee.